The Southern Highlands Writers’ Festival regrets that it is not possible to refund or exchange completed bookings. All advertised ticket prices include GST and there is an additional booking fee charged per transaction.

We use Humanitix for all ticket sales. 100% of the profits made from Humantix’s booking fees go to their partner charities. Humanitix is a registered charity and not-for-profit. They have no shareholders and don't dividends to investors.

Humantix’s revenue is generated from the nominal booking fee charged on every paid ticket sold from our events. This booking fee covers the costs of hosting Humanitix on the internet, building product, staff, offices, and card payment processing fees - everything else they donate!